X2d FAQ – All your questions answered here

Only one account is allowed per mobile number. Multiple accounts are strictly prohibited on x2d. Attempting to open more than one account may result in both accounts being suspended and any balance being forfeited.

On the login page Go to the login page and select the "OTP Login" tab. Enter your registered mobile number to receive an OTP, verify it, then log in and set a new password. If you run into trouble, Help Center Contact us.

KYC is not required to place bets. However, if your withdrawal exceeds a certain limit, you may need to verify your identity using your NID or passport. This is done solely to keep your account secure.

Yes, you can change your mobile number from Account Settings. You'll need to verify via OTP sent to your current number. If you no longer have access to your old number, Help Center Contact us.

Yes. If you'd like to permanently close your account, Help Center let us know. Before doing so, please withdraw your balance. As part of responsible gaming, we also offer a self-exclusion option — for details, here।

First, double-check that your number and password are correct. After 5 failed attempts, your account will be locked for 30 minutes. You can log in using OTP or Help Center Contact us.

You must be at least 18 years old to register on x2d. Any fraudulent age verification will result in immediate account termination. We take responsible gaming very seriously.

Log in to your account and go to the "Deposit" button, then select bKash as your payment method. Send the amount to x2d's designated bKash number and enter your transaction ID. Your balance will be credited within seconds.

The following payment methods are accepted on x2d:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer (selected banks)
• Cryptocurrency: USDT, BTC, ETH

Minimum deposit is ৳200. Maximum limits vary by payment method. For bKash, daily limits follow bKash's own policies. For large deposits, please use bank transfer.

Deposits are usually instant. If your balance hasn't appeared within 5 minutes, contact us with your transaction ID — Help Center Contact us. Most issues are resolved within 15 minutes.

Withdrawal requests via bKash and Nagad are typically processed within 15–30 minutes. Bank transfers may take 1–2 business days. Withdrawals requested between midnight and 6:00 AM will be processed the following morning.

The minimum withdrawal is ৳500. No transaction fees apply, though your payment provider's own charges may be relevant.

Instantly Help Center Contact us with your transaction details and we'll do our best to help. However, recovering money sent to the wrong number cannot be guaranteed, so always double-check the number before sending.

Go to the Deposit section and select Crypto. You'll get separate wallet addresses for USDT, BTC, and ETH. Send funds via the correct network (TRC20/ERC20), and your balance will be credited after blockchain confirmation.

x2d does not charge any deposit fees. However, bKash, Nagad, or your bank may apply their own transaction charges.

Live betting means placing wagers in real time while a match is in progress. Odds shift moment to moment based on how the game unfolds. Betting Page Go to the Live tab to see all ongoing matches.

Odds are a numerical representation of winning probability. For example, odds of 2.00 mean a ৳100 bet returns ৳200 in total if you win (৳100 stake + ৳100 profit). x2d offers three odds formats: Decimal, Fractional, and American.

The minimum bet generally starts from ৳10. Maximum limits vary by match and market. VIP members can bet at higher limits. For high roller betting, High Roller Page View.

Once a bet is placed, it generally cannot be cancelled. However, a "Cash Out" option is available in some cases, allowing you to take a partial profit before the match ends. This feature is not available on all markets.

x2d offers betting across 30+ sports:

• Cricket (IPL, BPL, World Cup, and all major tournaments)
• Football (Premier League, La Liga, Champions League)
• Tennis, Badminton, Basketball
• E-Sports (CS:GO, Dota 2, Valorant)
• And much more

If a match is cancelled or abandoned, your stake is generally refunded. However, if a certain amount of play has already occurred (e.g., 5 overs in cricket), the result may still be settled.

Yes, x2d supports parlay betting — you can add multiple matches to a single bet. If all your selections are correct, the odds multiply and your winnings can be massive. However, if even one selection is wrong, the entire bet is lost.

On the Match Odds page View comparative odds for all upcoming and live matches. Add selections directly to your bet slip and start betting.

Registration your first deposit automatically credits a 100% welcome bonus to your account. That means a ৳1,000 deposit gives you a total of ৳2,000.

Wagering means you must place a certain amount of bets using your bonus funds before you can withdraw. For example, a 5x rollover on a ৳1,000 bonus requires a total of ৳5,000 in bets. Details in the Terms & Conditions available.

Share your referral code with a friend. Once they register and make their first deposit, you'll receive a referral bonus. The more referrals you make, the higher your bonus can be.

Yes, x2d regularly offers daily login bonuses, weekly cashback, and monthly deposit bonuses. Log in regularly and check the promotions page.

No separate application is needed to join x2d VIP. Points accumulate automatically as you bet, and your VIP tier is determined by your points balance. For more details, On the VIP page View.

No, but bonus funds are subject to wagering requirements. Winnings from bets placed without a bonus can be withdrawn at any time. If you'd like to opt out of a bonus, contact support before making your deposit.

When you receive a free bet, a "Use Free Bet" option will automatically appear on your bet slip. If your free bet wins, you receive the profit portion only – not the original stake.

x2d App Download Page can be downloaded directly from our website. Android users can install the APK file; iOS users can install via the App Store. The app may not be available on Google Play, so always download from our official site.

Download the APK → Enable "Install from unknown sources" in your phone's settings → Open the APK file → Install. Once installation is complete, turn off "Unknown sources" again for security.

Start by updating the app. Clear the cache and try again. Check your internet connection. If the issue persists, Help Center Please share a screenshot along with your report.

Yes, you can log in to both the website and the app using the same account and password. Your balance and betting history will remain consistent across all platforms.

When you open the app, you'll be notified automatically if a new update is available. Alternatively, Download Page Download the latest version from

The x2d app runs on Android 6.0 and above, and iOS 12 and above. If you're on an older version and experience issues, you can still play via mobile browser on our website.

Yes. x2d uses 256-bit SSL encryption. Your personal information is never shared with third parties. Details In the Privacy Policy Read

Change your password immediately and Help Center let us know. We will immediately suspend the account and launch an investigation.

Never. No x2d representative will ever call you to ask for your OTP, password, or payment details. If anyone does, it's a scam — do not share any information and report it to us immediately.

x2d is a legitimate betting platform operating to international standards. We are committed to responsible gaming, fair play, and the protection of our members' personal data.

Go to Account Settings and enable 2FA under the Security section. You'll receive a one-time OTP on your mobile every time you log in. Keeping this on makes your account significantly more secure.

No. Your betting history, balance, and personal information are only visible to you and authorized x2d staff. We never share this information with third parties.